General Liability

Rapid response. Thorough documentation. Accurate liability determinations. GGS helps reduce exposure across every stage of the general liability claims process.

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Navigate General Liability Claims With Confidence

Timely investigation is one of the most decisive factors in the successful resolution of general liability claims. At Global Guardian Services, we equip our clients with seasoned professionals who act fast, securing scene evidence, conducting interviews, and gathering critical facts before they fade. Our team delivers detailed, actionable reports that minimize ambiguity, support defensible outcomes, and reduce the risk of prolonged disputes or litigation.

Premises, Operations, and Products Claims

We conduct focused investigations across a broad spectrum of general liability exposures, including premises, operational, and product-related incidents. By gathering key details early, such as environmental conditions, physical evidence, and witness accounts, we lay the groundwork for accurate liability decisions and faster resolution timelines.

Start Strong With Expert General Liability Claims Administration

GGS is ready to support your general liability claims with fast, accurate administration and responsive investigation. Contact us today to strengthen your commercial insurance claims process and reduce exposure from day one.

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Lower Liability Exposure With Expert Support

We bring a proven approach to every investigation, backed by legal insight, fast turnaround, and clear documentation. Whether you’re managing routine claims or high-severity events, GGS acts as a true extension of your risk or claims team.

On-Site or Remote Investigations
Our team is equipped for both field-based and virtual investigations, allowing us to respond quickly and document claims without delay, regardless of location or circumstances.
Witness Interviews and Scene Reports
GGS can conduct recorded interviews, gather witness statements, and produce detailed scene reports that support defensible claims decisions, and help minimize litigation risk.
Coverage Analysis and Risk Insight
Our investigators understand coverage nuances and policy language, helping you evaluate exposures, confirm applicability, and assess risk clearly and objectively.
Claimant Communication and Early Resolution
GGS contacts claimants promptly, documents early interactions, and sets a professional tone, supporting both fair outcomes and lower escalation rates.
Aligned With Commercial Claims Processes
We work seamlessly within your claims processing workflows and systems, supporting both insurers and self-insureds with timely updates, compliance-ready documentation, and real-time communication.

Frequently Asked Questions About General Liability Claims

What types of liability exposures do you cover?

GGS handles a broad range of general liability claims, including premises liability, operational exposures, product liability, and third-party property damage. We adapt our investigation process based on the nature and complexity of each case. This may involve on-site inspections, claimant and witness interviews, review of surveillance footage, or coordination with legal and forensic experts to ensure accurate liability assessment. Our goal is to deliver comprehensive, defensible findings that support early resolution and reduce litigation risk.

Do you offer bilingual or multilingual investigation services?

Yes. GGS offers bilingual claims handling and can accommodate multilingual interviews when required. This ensures accurate communication and documentation across diverse claimant or witness populations.

What if a claimant or witness is uncooperative or hard to reach?

GGS uses persistent, professional outreach strategies to engage involved parties. If we’re unable to make contact, we document all attempts and help clients assess alternate methods for claim validation.

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